The field is where the knowledge is

In the 20 December 2004 issue of Newsweek on page E6 there was a story under the title A Call to Mecca. It tells the story of LG Electronics CEO Kim Ssang. The story stated that he spends 70% of his time globe trotting because "the field is where the knowledge is".

This is so true. If we, as knowledge managers want to really show value for the work that we do, we must be as close to those who have the valuable content knowledge as we can. It is through their expertise can we help take the knowledge that is developed in the field and universalize it for the entire organization and thus, create value.