Friday, September 23, 2005

Is it current?

Here is something for folks to chew on:

As part of my library science degree at Dominican University, I am taking a class focusing on competitive intelligence. On the first night of the class, the professor challenged (in a good way) my thinking about KM. His challenge to me was "Is the information we gather as part of a KM capability current?" Can it be used for real time strategic decision making?

I started to think about this....If all we use our KM capability for is to capture lessons learned and client experience, this is by nature information that is not timely. We can use it to help not step in the same holes as we did before but how can we use it in a forward thinking way to help our organizations respond to the fluid nature of business.

Any thoughts on that...please comment.

Eugene