Since this blog will (hopefully) get people to start talking about and/or thinking about knowledge management (KM) as a discipline, I would like to submit my definition of KM for people to comment.
KM is the discipline whereby the experience and learning that goes on in an organization can be used as a corporate asset. To that end, two things must be present. First, there must be an organizational culture that places a premium on knowledge sharing and second, the processes and tools must be in place whereby experiences can be captured, the universal truth extracted from the experience, the universal truth is then published to the rest of the organization and finally, the universal truth is examined after some period of time in light of changes that have gone on in the internal and external environment.
In short, KM is not simply implementing some sort of tool. It must take into consideration people, process and culture.
All are welcome to comment.
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